Latest News

Coffee Mornings

Drop in coffee mornings are being help on the second Friday of every month at Waterfall Village hall from 10:30 until 12:00. Transport can be arranged if needed by contacting Judith on 07511502765.

We are pleased to announce that our new entrance is now complete and open to patients.

The build started mid June 2021 and was due to be completed in 8 weeks. Unfortunately this extended to 6 months due to Covid which affected the supply of building materials. Thank you for your patience during this time.

There are two entrances – one for Reception (appointments and queries) and one for Dispensary (for collection of prescriptions or queries). Our electronic doors have improved our Disabled Access - please press the pad and wait a few seconds for the doors to open automatically. They will close behind you – there is no need to push/pull the doors.

Just a reminder of our opening times :

Reception is open 8 until 1pm and 2pm until 6pm Monday, Tuesday, Wednesday and Friday and 8 until 1pm on a Thursday. We are still available by telephone between 1pm and 2pm.

Prescriptions can be collected from Dispensary between 11am and 1pm and 3pm and 5.30 pm.

 

Please wear a mask when entering the building


Booking COVID-19 Booster Vaccination

If you are eligible for your booster it is vital you get it ASAP, but please do not call the practice regarding this. You can book online here or find a walk in clinic here .

Response to Omicron Covid 19

In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.

As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include:

• Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.

• Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes. Please be aware that some of our pharmacies are also delivering the vaccination programme.

• NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you into a walk-in centre or minor injury unit

• A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.


Please Note Revised Dispensary Opening Times 

Collections Daily between 11am-1pm and 3pm to 5.30pm ( Closed Thursday afternoons )

IMPORTANT

PATIENT INFORMATION NOTICE

 COVID Restriction Update

 Throughout the pandemic we have strived to make the Surgery as safe as possible for all our patients and staff. We will continue to do so going forward.
From the 19th July, nothing will change at the surgery - patients will need to still wear a face covering and socially distance and staff will continue to wear PPE as agreed with Public Health England.
The number of patients allowed into the waiting area will also continue to be restricted. We do understand that this can be frustrating but we know that when people come to us they are sick and vulnerable so we feel it would be wrong to not take these small precautions to protect us all.
COVID has not gone away.
In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-COVID (face to face, by phone, and by video), not counting vaccinating 90% of the adult population twice in the last 6 months. We have come so far in trying to minimise the impact of COVID and we are sure you understand that we need to keep the surgery as safe as possible for ALL patients and staff. One positive case of COVID within the surgery could wipe out our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay in order that we continue with a full range of medical services, and keep our doors open.
Many Thanks
 

REGISTERING FOR YOUR TYPE 1 OPT-OUT

 If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out.

This collection will start on 1 July 2021 so if you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out.

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.
To register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out) you can download the form here and then return it to the surgery.

More information about this matter can be viewed on the NHS Digital website by clicking the link here.


Information about "Extended Access"

Under the Extended Hours Primary Care Services programme, there is a requirement for patients to be able to access 1½ hours additional appointments after 6.30pm each week day and an effective weekend service based on the local needs of the area. All practices must be able to direct patients to the service and offer a choice of evening or weekend appointments on an equal footing to core hours appointments.

We are pleased to announce that appointments are now available between 4pm and 8pm weekdays and clinics on a Saturday and Sunday at the following Hubs. These will be run by a team of GP Federation Locum GPs who will have access to your medical records following your consent to share. Please ask our Receptionists about this service as these appointments can only be booked via this Practice.

Leek Moorlands Hospital
Haywood Hospital, Burslem
Bradwell Hospital, Chesterton
Longton Cottage Hospital
Hanley Primary Care Access Hub

You can learn more here: https://www.northstaffsccg.nhs.uk/your-services/extended-primary-care-services 


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