New Patient Registration
If you live within our practice area (see below)you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bill. We also require one form of photographic ID.
You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.
All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.
Medical treatment is available from the date of registration. Please contact reception for further information.
We accept new patients from the vicinity of Waterhouses and the surrounding area including Alton and the following villages: Bradnop, Onecote, Grindon, Butterton, Cauldon, Cotton, Whiston, Ipstones, Foxt, Froghall, Kingsley, Swinscoe, Stanton, Wootton, Ellastone and Denstone.
If you are unsure whether you fall into our Practice 'catchment' area, or have any other query about registering, please contact Kate Robotham, Practice Manager. Thank you.
In order to keep your records up-to-date and to enable us to contact you should we need to, please inform the Practice immediately of any change of address or telephone number(s), including mobile and/or place of work if applicable.
Named Accountable GP
As part of a new contractual requirement for 2015-16, all patients registered at a GP practice are allocated a named accountable GP.
What does 'accountable' mean?
The new contract requires the named accountable GP to be responsible for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each patient where required. However, this does not mean that they will be the only GP or clinician who will provide care to that patient. These responsibilities will be carried out within the opening hours of the Practice and do not change the way you currently access care outside these hours.
Will GP practices write to patients to inform them of their named GP?
No. However, practices are required to inform patients of their named GP at the next appropriate interaction.
Can patients choose their own named GP?
Patients will be allocated a named GP on the basis of whom they normally see. However, if a patient requests a different named GP, reasonable effort will be made to accommodate their preference.
Do patients have to see their named GP when they book an appointment?
No. Patients can, and should, feel free to choose to see any GP or nurse in the practice in line with current arrangements. If their preferred choice of GP or nurse is not available, an alternative will be offered. As all patients have an electronic medical record this ensures that all clinicians in the Practice have access to the most accurate and up to date information.
All patients registered at Waterhouses Medical Practice have been allocated a named accountable GP.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services